Privacy Policy

   Dhyami Industrial Solutions ("we," "our," or "us") is committed to protecting your privacy.    This Privacy Policy explains how we collect, use, disclose, and safeguard your information when    you use our website, catalogue, and services (collectively, "Services"). Please read this Privacy    Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access    the Services.  

   📋 Information We Collect  

We may collect personal information that you provide directly to us, including but not limited to:

   
• 🔹 Contact Information: Name, email address, phone number, and postal address.
   
• 🔹 Account Information: Username, password, and other login details.
   
• 🔹 Inquiry & Quote Information: Product requirements, quantities, and project details shared through quote requests.
   
• 🔹 Communication Information: Feedback, messages, and other communications with us.
 

   🌐 Non-Personal Information  

We may also collect non-personal information about your interactions with our Services, including but not limited to:

   
• 🔹 Usage Data: IP address, browser type, operating system, access times, and pages viewed.
   
• 🔹 Device Information: Device type, unique device identifiers, and mobile network information.
   
• 🔹 Location Data: General location information based on IP address (with your consent).
 

   🎯 How We Use Your Information  

We may use the information we collect for various purposes, including but not limited to:

   
• ✅ Providing, maintaining, and improving our Services.
   
• ✅ Processing quote requests, orders, and managing billing.
   
• ✅ Communicating with you about your inquiries and our Services.
   
• ✅ Responding to your questions and providing technical support.
   
• ✅ Analyzing usage patterns to enhance user experience.
   
• ✅ Sending marketing and promotional communications (with your consent).
   
• ✅ Complying with legal obligations and protecting our legal rights.
 

   🤝 How We Share Your Information  

We may share your information in the following circumstances:

   
• 🔹 Service Providers: With third-party vendors, consultants, and service providers who perform services on our behalf.
   
• 🔹 Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
   
• 🔹 Legal Requirements: To comply with legal obligations, enforce our terms of service, or protect our rights, privacy, safety, or property.
   
• 🔹 Consent: With your consent or at your direction.
 

   ⚖️ Your Rights and Choices  

You have the following rights regarding your personal information:

   
• ☑️ Access and Update: You can access and update your personal information through your account settings.
   
• ☑️ Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in those communications.
   
• ☑️ Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
   
• ☑️ Deletion: You can request the deletion of your personal information, subject to certain exceptions prescribed by law.